At Doozypics, we take pride in the quality and customization of our products/services. Due to the personalized nature of our offerings, refunds are not applicable. We ensure that every product is crafted to meet our high standards and customer specifications.
If a customer receives a damaged product, we are committed to resolving the issue promptly. Please follow the steps outlined below to ensure a smooth process for replacements:
- Customers must report any damage within 3 days of receiving the product.
-Visual proof (photos or video) of the damaged product is required to process the claim.
-Send an email to our customer support team at support@doozypics.com or send a WhatsApp message to 7981106181.
- Include the order number, a brief description of the damage, and the visual proof of the damaged product.
-Our team will review the submission and, upon verification, arrange for a replacement to be shipped to the customer's address.
-Once the damage claim is approved, a replacement product will be sent to the same address provided in the original order.
- The customer will receive a notification with tracking details once the replacement product is shipped.
For any questions or concerns regarding our return and refund policy, please contact our customer support team at:
Email: support@doozypics.comWe appreciate your understanding and cooperation in ensuring that you receive the highest quality products from Doozypics.
Really Doozypics done amazing art work. I really loved it.The packing is also too good and with fastest delivery. Quick response
I am absolutely thrilled with the work done by DoozyPics! The way they seamlessly compiled different photos of my family into a single frame is beyond my expectations. The merging is flawless, and the final result is beautifully crafted. Every detail is perfectly blended, making it a truly special keepsake. Thank you for your outstanding work—I highly recommend DoocyPix to anyone looking for high-quality photo edits!
