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At Doozypics, we take pride in the quality and customization of our products/services. Due to the personalized nature of our offerings, refunds are not applicable. We ensure that every product is crafted to meet our high standards and customer specifications.
If a customer receives a damaged product, we are committed to resolving the issue promptly. Please follow the steps outlined below to ensure a smooth process for replacements:
Customers must report any damage within 3 days of receiving the product.
-Visual proof (photos or video) of the damaged product is required to process the claim.
Send an email to our customer support team at support@doozypics.com or send a WhatsApp message to 7981106181.
-Include the order number, a brief description of the damage, and the visual proof of the damaged product.
-Our team will review the submission and, upon verification, arrange for a replacement to be shipped to the customer's address.
Once the damage claim is approved, a replacement product will be sent to the same address provided in the original order.
-The customer will receive a notification with tracking details once the replacement product is shipped.
For any questions or concerns regarding our return and refund policy, please contact our customer support team at:
Email: support@doozypics.com WhatsApp: 7981106181 Phone:7799779935We appreciate your understanding and cooperation in ensuring that you receive the highest quality products from Doozypics.
This my second experience with Doozy pics. Both my Mother and Father pictures painted by them. They look like fantastic. Highly recommended
Im really happy with edit. My wedding album feels complete with photo. Thank you soo much